This is where your project moves forward. Every question, request, and decision lands here first — no lost emails, no buried threads. Right now, here's exactly who has the ball to keep this moving.
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Here's the path from today to move-in — each step is timelined in the Build Schedule below. It's a working plan; the dates firm up as decisions get made.
Customer representation is the cornerstone of what we do. We divide the work into distinct teams — each focused on the one thing they do well — held together by one unified process. Here's how those teams break down, and who leads them:
Our job is to bring in the right people at the right moment and hold it all together through one clear process — so you're never the one left holding the pieces. That's how we work.
Everyone on the project, by team. Click a team to see its contacts — tap any email or phone to reach them directly.
Where the ball sits in finalizing all material orders — who's in charge of making sure each order gets done. Selections open up as we move through design.
3045 48th Ave SW, Seattle · Parcel 927720-0360 · Steve & JJ Ball · Project #26018 · October 25, 2026
This proposal moves your project out of early design exploration into a single, coordinated service that carries all the way through construction and move-in, with the priority of guiding you through every step. Your project dashboard holds the details of those services and is where we'll manage the project — it evolves as the process moves forward. Think of this as a working roadmap, not a fine-print document. If anything here doesn't match how you're thinking about the project, that's exactly what we want to talk through before you sign.
| Rep + Manage | $50,000 |
| Design | $90,000 |
| Purchase | $35,000 |
| Visual Sub-Total | $180,000 |
Purchase means we buy all finished materials at a fixed cost through our vendor network — your builder isn't marking them up. The fees below are facilitated by Visual but contracted separately.
| Materials | $180,000 – $300,000 |
| Build (GC) | $410,000 – $680,000 |
| Permit fees (City) | ~$30,000 |
Everything above, rolled together — your all-in range today, which narrows as decisions get made. $850,000 – $1,400,000
| Retainer | $30,000 |
| Engineering engage | $40,000 |
| Permit submittal | $60,000 |
| Permit approval | $20,000 |
| Framing complete | $15,000 |
| Final completion | $10,000 |
Payment options are for Visual fees; other fees are billed separately. Payments by check, ACH, or other <1% transfer only. A separate contract will be provided for build services from the general contractor selected.
Once approved, we set the entire team's sights on a targeted design, permit, and build timeline.
Clicking Approve & move forward below generates an email to Carl, along with a PDF of the dashboard as it sits today. By sending that email, Steve and JJ Ball authorize Visual to proceed with the services described above. An invoice for the retainer will be sent upon receipt of your approval.
Cancellation: if at any time the homeowners decide to cancel the project, a refund or additional fees will be calculated based on the work completed to date.
Opens a pre-filled approval email to Carl.
Changes save straight to Smartsheet.